How do I Sign in to Chat?

Category: Technical Help

The chat is a third-party service so if you try to login with your Curious Mondo account it will not work. It is best for you to either login with your Facebook account (the better option because it s...

My Course is Not Showing Inside My Account

Category: Technical Help

Have you checked your email? An email with access details and information on how to finish adding the course to your account has been sent to you (there's a link+button you'll need to click.) Don't se...

I just signed up for Mondo Club today, but when I purchase a course, the discount isn’t showing.

Category: Technical Help

It takes 72 hours for your club membership to be fully active, so if you try to purchase a course within that time period there is a huge chance that it will not work. You can either wait the 72 hours...

How do I access my class that I paid for?

Category: Technical Help

3 minutes after registration you will receive an email with access information. If you don't see the email in your inbox, check your spam/junk folder (as well as updates/promotion tabs if you're using...

How do I change my password?

Category: Account Settings

If you’re able to log in to your account, go here and you will see the option to update your password towards the bottom of the page: https://www.curiousmondo.com/my-courses/guruProfile If you can't l...

I'm a Club Member but it's asking me to Pay for Fast Track Courses

Category: Curious Mondo Basics

Make sure your club membership is active. Need help figuring that out? Submit a quick support ticket and we'll check for you You must access the Fast Track Courses via your member dashboard, otherwise...