My Course is Not Showing Inside My Account

Category: Technical Help

Have you checked your email? An email with access details and information on how to finish adding the course to your account has been sent to you (there's a link+button you'll need to click.) Don't se...

I have already paid for the course, but now it is asking me to pay again.

Category: Technical Help

You’re not going crazy! Sometimes the automated system has a hard time identifying accounts (especially if the payment email differs from your main email), not to worry though, we do see the order on ...

I'm a Club Member but it's asking me to Pay for Fast Track Courses

Category: Curious Mondo Basics

Make sure your club membership is active. Need help figuring that out? Submit a quick support ticket and we'll check for you You must access the Fast Track Courses via your member dashboard, otherwise...

How do I Access the Live Classes?

Category: Curious Mondo Basics

Go to the Curious Mondo homepage and click on the big button at the top that says "WATCH LIVE".

I thought I paid the promo price, but it’s showing the full price instead!

Category: Subscriptions & Billing

You most likely paid the promo price! Inside your Curious Mondo account it always shows the actual course price rather than the promo price you paid, however, on your card statement you will see the a...

How Do I Access the Replay Pass?

Category: Curious Mondo Basics

Make sure your club membership is active. Need help figuring that out? Submit a quick support ticket and we'll check for you.  Click on "My Account" and login. Once on your Dashboard, click on "Replay...