My Course is Not Showing Inside My Account

Category: Technical Help

Have you checked your email? An email with access details and information on how to finish adding the course to your account has been sent to you (there's a link+button you'll need to click.) Don't se...

I have already paid for the course, but now it is asking me to pay again.

Category: Technical Help

You’re not going crazy! Sometimes the automated system has a hard time identifying accounts (especially if the payment email differs from your main email), not to worry though, we do see the order on ...

I'm a Club Member but it's asking me to Pay for Fast Track Courses

Category: Curious Mondo Basics

Make sure your club membership is active. Need help figuring that out? Submit a quick support ticket and we'll check for you You must access the Fast Track Courses via your member dashboard, otherwise...

I just signed up for Mondo Club today, but when I purchase a course, the discount isn’t showing.

Category: Technical Help

It takes 72 hours for your club membership to be fully active, so if you try to purchase a course within that time period there is a huge chance that it will not work. You can either wait the 72 hours...

How Do I Access the Replay Pass?

Category: Curious Mondo Basics

Make sure your club membership is active. Need help figuring that out? Submit a quick support ticket and we'll check for you.  Click on "My Account" and login. Once on your Dashboard, click on "Replay...

How do I access my class that I paid for?

Category: Technical Help

3 minutes after registration you will receive an email with access information. If you don't see the email in your inbox, check your spam/junk folder (as well as updates/promotion tabs if you're using...